Requirements

• Technical degree holder with minimum of 6 years IT experience, at least 3 years of IT Infrastructure experience.Must have proven technical experience of working in a complex IT infrastructure environmentAbility to listen and articulate ideas verbally, and in the written form, to a broad range of audiences; ability to ask probing questions and deliver technical internal presentationsStrong troubleshooting experience in Desktop OS & hardwareExperience in troubleshooting O365 productsAbility to work well with others and as part of a technical teamWell-developed analytical, problem-solving, decision-making, and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideasFocus on the business and end user’s needs; ability to set expectations and understand end user behaviorAbility and willingness to proactively accept, and drive, change to accomplish positive outcomesAbility to understand strategy and align tactical and strategic work in a well-balanced wayMust have knowledge of how to lever technology to reduce operational costs and delivery business innovation in a fast moving and dynamic industry sectorProfessional competency in at least one technical specialization, with broad understanding of other current and emerging technologies.